How can we help?
Everything you need to know right here at your fingertips. Ask questions, browse around for answers, or submit your feature requests.
Support
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We provide email-level support with a 24-hour response time to ensure your questions are answered promptly.
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Support is available to paying and licensed clients. We prioritize assistance for customers who have active subscriptions or licensing agreements.
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Yes, higher tiers of support and customization are part of each license arrangement. More comprehensive plans include enhanced support options and additional customization services.
Security & Privacy
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We do not analyze usage beyond basic metrics required for service operation and improvement. Your usage patterns remain private and are not subject to detailed analysis.
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No, we do not share usage data with third parties. Your information and usage patterns remain confidential and are not disclosed to external organizations.
Troubleshooting
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Make sure you are using your API key as a Bearer token for each request. Include it in the Authorization header as "Bearer YOUR_API_KEY".
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Stay within usage limits by batching multiple requests together and caching responses when possible. This reduces the total number of API calls and improves performance.